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The WebGenre Blog: The power of genre applied to digital information. By Marina Santini » Archive

White Paper: Automatic Genre Identification – Testing with Noise

Automatic Genre Identification – Testing with Noise by Efstathios Stamatatos, Serge Sharoff, Marina Santini – Copyright © 2012, All rights reserved.   Citation:  Stamatatos E., Sharoff S., Santini M. (2012). Automatic Genre Identification – Testing with Noise. [White paper]. Retrieved from http://www.forum.santini.se/2012/03/white-paper-automatic-genre-identification-testing-with-noise/ The genre collections used in the experiments are available here. The reference list is here. In the experiments described below, genre classes coming from three genre collections have been used: Santinis7 (Santini, 2007). KI-04 (Meyer zu Eissen and Stein, 2004), and HGC (Stubbe and Ringlstetter, 2007). These genre collections have been created by different people, in different universities, for different purposes, with different criteria, and different notions of what genre is. Since genre is a complex concept and genre classes can be characterized in different ways, we assume that having a AGI algorithm … Read entire article »

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White Paper: Text Analytics and Genre Awareness to the rescue of BI & CEM

Text Analytics and Genre Awareness to the rescue of Business Intelligence (BI) & Customer Experience Management (CEM) by Marina Santini, Copyright © 2012, All rights reserved. Citation:  Santini, Marina (2012). Text Analytics and Genre Awareness to the rescue of Business Intelligence (BI) & Customer Experience Management (CEM). [White paper]. Retrieved from http://www.forum.santini.se/2012/02/white-paper-text-analytics-and-genre-awareness-to-the-rescue-of-bi-cem/ Business Intelligence and Customer Experience Management Generally speaking, business intelligence (BI) refers to computer-based techniques used to analyze business data, such as sales revenues, relational database reports, etc , mainly through standard statistical packages. BI’s main aims are to support better business decision-making and planning. Many statistical packages are available to make sense of numbers and structured data, e.g.  SAS, SPSS, COGNOS, etc. However, businesses create a huge amount of valuable information in the form of emails, memos, notes from call-centers, news, user … Read entire article »

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